Training Center Terms

Training centers are responsible for accuracy and legality of listings, simulator details, availability, pricing, VAT or tax treatment, cancellation rules, certifications, instructor and examiner arrangements, insurance, safety standards, and training delivery.

A training center must only send proposals it can reasonably perform. If crew assignments are to be determined later, this must be clearly indicated and completed before the relevant sessions.

Slots may be held while a payment is pending. Training centers should promptly communicate if a manual review is needed because a bank transfer has not arrived within the expected timeframe.

SimulatorBooking may deduct platform commissions, Stripe fees, subscription amounts, or other agreed fees before release to the training center.

The training center must maintain accurate billing details and Stripe onboarding information and is responsible for its own VAT, tax, accounting, and invoicing obligations.

Training centers must upload required final invoices, attendance logs, training certificates, or other agreed documents within the platform timeline. Failure to provide required post-training documents may trigger reminders, manual review, or refund workflows.

Dry lease bookings may not require training certificates unless separately agreed or required by the parties.

Training centers must not attempt to identify or contact a customer outside permitted platform flows before payment confirmation, nor use platform information to bypass SimulatorBooking fees.

Training centers must comply with applicable aviation, safety, employment, immigration, tax, data protection, sanctions, export control, and anti-bribery laws and must promptly notify SimulatorBooking of material changes affecting their ability to perform.